AC99 places the highest priority on protecting your personal information. This Policy clearly sets out what data we collect, why we collect it, and what rights you have.
AC99 (ac99.fun) operates an online gaming platform for users in Bangladesh and around the world. This Privacy Policy ("Policy") describes how AC99 collects, uses, stores, and protects your personal information.
By using the AC99 website or mobile app, you are considered to have accepted this Privacy Policy. We adhere to international data protection standards and are committed to upholding the core principles of the GDPR.
Our commitment: AC99 never sells your personal information. Your data is used solely to provide services and meet legal obligations, and is stored with the highest level of security.
AC99 collects only what is necessary — we do not ask for personal information beyond what is required. We categorize the data we collect into three types:
Minimum Data Policy: AC99 follows a data minimization principle — we only collect the information that is strictly necessary to deliver our services.
AC99 uses the data it collects for the following purposes — and these purposes only:
AC99 never sells or commercially transfers your information to third parties for marketing purposes.
AC99 uses industry-leading technology to protect your information. We make no compromises on security — this is not just a promise, it is our technical reality.
User Responsibilities: While AC99 provides technical safeguards, keeping your password secure is your responsibility. Use a strong password and never share it with anyone.
The AC99 website and app use cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly.
Cookies can be managed or disabled through your browser settings — however, some features may not function properly as a result.
You have full control over your personal information. AC99 genuinely respects these rights and will cooperate with any request you make.
| Rights | Description | Status |
|---|---|---|
| Right to Access | Right to request a copy of the information we hold about you | Active |
| Right to Rectification | Request correction of inaccurate or incomplete information | Active |
| Right to Erasure | Request deletion of your data under specific circumstances | Conditional |
| Right to Object | Object to certain types of processing | Active |
| Right to Portability | Request to transfer your information to another service | In Selected Cases |
| Right to Restriction | Request restriction of certain processing activities | Active |
How to Exercise Your Rights: To exercise any of your rights, reach out to AC99 via live chat support. Requests are typically processed within 30 days.
AC99 does not retain your information longer than necessary. Specific retention periods apply to each category of data:
Upon expiry of the retention period, data is securely deleted or anonymized.
AC99 strictly refrains from providing services to anyone under the age of 18. Protecting the privacy of minors is of the utmost importance to us.
If we become aware that data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. Parents or guardians who suspect their child is using AC99 should contact our support team right away.
AC99 may update this Privacy Policy from time to time due to changes in law, the addition of new services, or improvements in technology. For significant changes, we will:
Continued use of AC99 after any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, do not hesitate to contact AC99:
Response Time: For formal privacy requests, we provide a full resolution within 30 days. For urgent matters, immediate assistance is available via live chat.
Every step from collection to secure deletion
Only the information required for registration, KYC, or payment is collected — with full transparency.
All collected data is immediately encrypted with 256-bit encryption — kept secure in transit as well.
Stored in encrypted databases, with access strictly limited to authorized systems and personnel.
Used solely for the stated purposes — as explicitly outlined in this policy.
Once the retention period ends, data is permanently and securely deleted — making recovery impossible.
How Your Information Is Kept Secure
Every byte of data between your device and our servers is protected with 256-bit AES encryption.
AC99 never sells your personal information to third parties — this is a core principle we do not compromise on.
Only the minimum data necessary to provide the service is collected — nothing more.
Your data is processed in line with core GDPR principles — privacy held to a global standard.
View, correct, or request deletion of your data at any time.
24/7 cybersecurity monitoring and regular penetration testing.